Finbriva
Support
Use this page to contact Finbriva about the web platform, organisation API access, custom app projects, account access, and privacy requests.
Last updated: June 20, 2026
Contact
Email niinortey@n-qube.com for Finbriva support. Include the workspace, account email or phone number, organisation name, and a short description of the issue.
Web Platform Support
For web portal access, demo-account access, organisation setup, or API enablement questions, contact the Finbriva platform team directly.
Agent and Customer Help
Authorised agents and customers should contact their organisation administrator first for account access, customer records, loan, savings, or repayment questions.
Lender and Loan Complaints
Borrowers should use the lender legal name, regulator or license reference, address, and complaint contact shown in the loan, repayment receipt, or portal disclosure. Finbriva support can help route platform access or receipt-export issues, but the tenant lender remains responsible for loan approval, disbursement, product terms, repayment windows, and complaint resolution.
Privacy and Data Requests
For access, correction, privacy, or account deletion requests, include the email address or phone number used to sign in and the organisation connected to the account.